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Información para agencias federales y de la ciudad de Nueva York y agencias sin fines de lucro
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| Important Numbers | |
|---|---|
| Social Security Administration | 800-772-1213 |
| NYC Department for the Aging | 311 Ask for Senior Services |
| Department of Youth and Community Development | 1-800-246-4646 Youth hotline |
| Parent Crisis Helpline | 888-435-7553 |
| Women’s Health Line | 311 Ask for Women’s Healthline |
| https://www1.nyc.gov/ | Provides quick and easy access to information about New York City agencies, programs and services. |
| Emergency Numbers | |
|---|---|
| Ambulance, Fire, Police | 911 |
| NYC Government information or complaints | 311 |
| Poison Control Center |
1-800-222-1222 or 212-POISONS (212-764-7667) |
| Emergency FoodLine | 866-888-8777 or https://maps.nyc.gov/foodhelp/ |
Income Job Centers (Public Assistance)
Dyckman
4055 10th Avenue
New York, NY 10034
212-569-9543
132 W. 125th Street, New York, NY 10027
212-666-7566 | 718-883-8296
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center’s active child only cases whose payees are not in receipt of cash assistance.
St. Nicholas
132 West 125th Street
New York, NY 10027
212-666-3401
*Primarily serves SNCA individuals who reside in targeted zip codes associated with the Melrose and Rider Job Centers.Human Resources Administration Information
Food Assistance
Food Stamp Centers
HRA Infoline at 718-557-1399 to receive an application. Return to any SNAP Center: https://www1.nyc.gov/site/hra/locations/snap-locations.page
St. Nicholas
132 West 125th Street, 3rd Floor
New York, NY 10027
718-722-8013
Washington Heights
4055 10th Avenue, Lower Level
New York, NY 10034
718-722-8013
WIC
The Special Supplemental Nutrition Program for Women, Infants, and Children
Bellevue Hospital
462 First Ave.
Rm. GD 1
New York, NY 10016
ph: (212) 562-6124
Mon – Wed, Fri: 8:30 am – 5:00 pm
Thu: 8:30 am – 6:00 pm
2nd Sat: 8:00 am – 3:30 pm
Metropolitan Hospital
1901 First Ave.
Rm. 1D 31
New York, NY 10029
ph: (212) 423-7395
Mon, Thu – Fri: 8:00 am – 5:00 pm
Tue: 7:30 am – 5:00 pm
Wed: 8:00 am – 6:00 pm
3rd Sat: 8:30 am – 3:30 pm
Chinatown
1901 First Ave.
Rm. 1D 31
New York, NY 10029
ph: (212) 423-7395
Mon: 10:00 am – 6:00 pm
Tue – Fri: 8:30 am – 4:30 pm
2nd Sun: 8:30 am – 4:30 pm
Sunnyside
49-02 Queens Blvd.
Woodside, NY 11377
ph: (718) 779-8828
Mon: 9:00 am – 6:00 pm
Tue – Wed, Fri: 9:00 am – 5:00 pm
Thu: 8:00 am – 5:00 pm
2nd Sat: 8:00 am – 3:30 pm
Growing Up Healthy Hotline
Information and referrals for WIC, free prenatal care, food programs, and more: 800-522- 5006
Local Medicaid Offices
Chinatown
115 Chrystie St. (5th Fl.)
New York, NY 10002
Tel: 212-334-6114
Monday – Friday 9:00am to 5:00pm
Manhattanville Community
520-530 W 135th St. (1st Fl.)
New York, NY 10031
Tel: 212-939-0207
Monday – Friday 9:00am to 5:00pm
Metropolitan Hospital
1901 First Ave. (1st Fl. Rm 1D-27)
New York, NY 10029
Tel: 212-423-7006
Monday – Friday 9:00am to 5:00pm
To locate other offices, go to this website: https://www1.nyc.gov/site/hra/locations/medicaid-locations.page
HRA Medicaid Helpline 1-888-692-6116
Family, Teen and Child Health Services
Free or low cost health services
NYC Health and Hospitals
Riverside Sexual Health Clinic
New York, NY 10025
212-280-9240
Hours: Monday – Friday, 8:30 a.m. – 3:30 p.m.; Saturday, 8:30 a.m. – 12 p.m.
Also open Tuesday and Thursday, 5 p.m. – 7 p.m. for STI and HIV testing only.
Español
El Puente
211 South 4th Street
Brooklyn, NY 11217
718-387-0404
Alianza Dominicana Cultural Center
530 West 166th Street
at Amsterdam Avenue
New York, NY 10033
212-740-1960
French
Haitian Americans United for Progress
197-17 HILLSIDE AVENUE
HOLLIS, NY, 11423
718-527-3776
Free Legal Advocate Services
Legal Services NYC
40 Worth Street, Suite 606
New York, NY 10013
646-442-3600
Legal assistance hotline: 917-661-4500
The Hotline is open Monday through Friday from 10am to 4pm.
Manhattan Legal Services
Office locations:
1 West 125th Street
2nd Floor
New York, NY 10027
646-442-3100
Housing Court Office
111 Centre Street
Room 103
New York, NY 10013
Tenant Rights Coalition
East Harlem Office
2272 Second Avenue
New York, NY 10035
Inwood Office
5030 Broadway
Suite 664
New York, NY 10034
Harlem Community Law
The Legal Aid Society
Theresa Towers
2090 Adam Clayton Powell Jr Blvd.
New York, NY 10027
212-426-3000
New York Legal Assistance Group
7 Hanover Square
New York, NY 10004
phone: 212-613-5000
email: info@nylag.org
NYLAG provides free civil legal services to New Yorkers who cannot afford a private attorney. They represent people with special needs.
Domestic Violence Hotlines and Legal Advice
New York City 24/7 hotline
New York City’s hotline operates 24 hours per day, 7 days per week. Call 1-800-621-4673 or contact 311.
Comprehensive listing of services and hotlines
Helpline for counseling, shelter, and all other services, call 212-349-6009 x221. The helpline operates Monday-Friday, 9 am-5 pm. At all other times you may leave a voicemail message.
To request legal services, please call 1.212.349.6009 x246 and leave a voicemail message.
Teen Dating Violence Awareness
1-800-942-6906, English, Español and Multi-language Accessibility
Family Law and Domestic Violence Legal Assistance
Legal Assistance Hotline open Monday through Friday from 10am to 4pm. Call 917-661-4500 to speak to an intake officer in any language.
Immigration and Naturalization Resources
New York Immigration Coalition
131 W. 33rd Street
Suite 610
New York, NY 10001
212-627-2227
1011 First Avenue (55th & 56th Streets), 11th Floor
New York, NY 10022
Immigration Department
New York State New Americans Hotline 212-419-3737 or
toll-free in New York State 800-566-7636
Hours of operation: 9:00 am-8:00 pm weekdays
New York Legal Assistance Group (NYLAG)
Immigration issues
Call 212-613-5000 Weekdays
9:00 am – 3:00 pm or email IPUintake@nylag.org
DACA Assistance Line
Call 212-613-6597 Weekdays
9:00 am – 5:00 pm
New York State Office for New Americans
New Americans Hotline: 800-566-7636
Immigration information and referrals in all languages
Family Court
60 Lafayette Street
New York, NY 10013
646-386-5200
Help Center 646-386-5250
Child Support Info helpline: 888-208-4485
800-716-3468
Assistance for parents living apart who are having trouble sharing the children, problems with custody or need support
Child Protective and Preventive Services
New York City Administration for Children’s Services
ACS Parent Helpline/Preventive Services Helpline: 212-676-7667
Child Abuse and Maltreatment Reporting
800-342-3720
Adult Protective Services
844-697-3505
Domestic Violence Hotline
800-621-4673
24/7 hotline 1-800-621-4673
For victims of crime and abuse. They offer support, counseling and court assistance
Manhattan/Bronx Community Office
100 East 122nd St – 1st Floor
New York, NY 10035
212-316-2100
If you are a new client, call the Safe Horizon Community Program HELPLINE 1-855-234-1042 Monday-Friday, 9 a.m. – 5 p.m.
Job Counseling
NYC Workforce 1 Career Center
NYC Business Solutions Upper Manhattan Center
361 West 125th Street
2nd Floor
New York, NY 10027
Call 311 to contact this location
Hours: 9:00 a.m. – 5:00 p.m. weekdays
Family Services
NYC Administration For Children’s Services (ACS)
Counseling for families and individuals. Parents need a referral. Sliding-scale.
1651 Third Avenue, Suite 205
New York, NY 10128
Access line: 212-410-0821
Metropolitan Center for Mental Health
Individual therapy, family therapy, children’s play therapy. Medicaid accepted. Parents must call themselves.
Multiple clinic sites
160 West 86th Street
New York, NY 10024
212-362-8755
Jewish Board of Families and Children’s Services
Wide array of comprehensive services: counseling, legal, educational workshops, referrals and more.
120 West 57th Street
New York, NY 10019
212-582-9100
Harlem’s Children Zone Project
After school program. Case management and preventive services.
The Geoffrey Canada Community Center
Promise Academy II
35 East 125th Street
The HCZ Westside Community Center
212-360-3255
Adolescent Health Center of the Mount Sinai Medical Center
Free mental health services for teenagers. Individual, family and group therapy. Alcohol/substance abuse.
312-320 East 94th Street
New York, NY 10128
212-423-3000
Hours of Operation
Monday – Friday: 8:00am – 5:00pm
Thursday: 12 noon – 6:00pm
Saturday: 9:00am – 4:00pm
Suicide prevention, Crisis counseling, Assistance accessing mental health services
24/7 Call 1-888-NYC-WELL (1-888-692-9355) Press 2
Text 65173
Ayudese (in Spanish)
24/7 Call 1-888-NYC-WELL (1-888-692-9355) Press 3
For Educators
Bloomingdale Family Program uses the HighScope curriculum
Conflict Resolution with Young Children
Educational Advocacy
Advocates for Children of New York, Inc.
Created to ensure equal educational opportunities, promote quality education services and overcome school failures for NYC public school students. Provides information on the best education programs and how to navigate the school system.
151 West 30th Street, 5th Floor
New York, NY 10001
212-947-9779
Special Needs Education and Advocacy
The Metropolitan Center of Sinergia, Inc.
Sinergia works with people with disabilities and their families…providing information, training, referral and individual advocacy to parents living in New York City.
2082 Lexington Avenue
4th Floor
New York, NY 10035
212-643-2840 or toll free 866-867-9665
YAI National Institute for People with Disabilities
Not-for-profit health and human services agencies serving people with developmental/learning disabilities and their families. Direct services: Family support, job training and placement, residential services, recreation, healthcare and more.
460 West 34th Street, 11th Floor
New York, NY 10001
212-273-6100
(formerly Resources for Children with Special Needs)
Provides parents and professionals with information and referral, advocacy and training on programs and services for children, up to age 21, who have learning, developmental, emotional or physical disabilities.
116 East 16th Street
5th Floor
New York, NY 10003
212-677-4650
Help Line: Monday-Thursday 9:00 am-3:00 pm
English:
Call: 212-677-4660
Text: 646-693-3175
Español:
Llame: 212-677-4668
Texto: 646-693-3157
What’sApp: 212-858-0795
Child Care
Division of Child Care Services
This is the website for New York State, offering advice and information
Administration for Children’s Services (ACS)
ACS information page for child care options
Information about the PreK for All New York City initiative
Committee for Hispanic Children and Families
CHCF combines education, capacity-building, and advocacy to strengthen the support system and continuum of learning for children and youth.
75 Broad Street
Suite 620
New York, NY 10004
212-206-1090